GENERAL CONDITIONS OF SALE
PROMOTION: FREE RETURNS
- Free returns on orders through the PayPal payment method.
- The against reimbursement has an additional cost of + € 1.99 per payment management fee from the parcel agency.
Spain peninsula: from € 2.99
Balearic Islands: € 4.99
Portugal *: € 4.99
Canary Islands: € 8.99
Germany and the United Kingdom: € 7.99
France *, Belgium, Holland and Luxembourg: € 9.99
Italy, Ceuta, Melilla, Gibraltar and Andorra: € 14.99
Europe zone 1: € 19.90 (Austria, Denmark, Poland, Czech Republic, Bulgaria, Slovakia, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Sweden, Norway *, Switzerland *, Iceland, Turkey and Ukraine)
Russia (only companies), Cyprus, Croatia, Malta: € 39.90
* The delivery times indicated in the shopping cart are for deliveries to Spain and Portugal. For the countries of the European Union the delivery times are 5-10 business days.
* Shipments to Switzerland or Norway may be subject to additional customs conditions and expenses at the destination.
* Azores and Madeira are not included in this rate.
* Shipments to the colonies or remote islands belonging to each country are not associated with this shipping rate. The shipping rate in this case is to consult and will be increased to the corresponding size of the country of destination.
SHIPMENTS TO RUSSIA
We only make shipments to Russia if they are to a company, you must put the shipping address of a company, no shipments are made to individuals.
SALVADOR ARTESANO, puts at your disposal an online store, www.zapatosparatodos.es, that will allow you to buy some of the items available in our stores located throughout the country. In addition, you can enjoy advantages, through agreements agreed with other companies.
We invite you to review the general conditions that regulate the purchase of SALVADOR ARTESANO products. The use of this Website constitutes your agreement to these general conditions. However, if you have any questions about them, please contact us through email: firstname.lastname@example.org
GUARANTEES OF PURCHASE
The items offered at SALVADOR ARTESANO (Calzados Cubaelx SL) are a selection of products from the collections of our physical store in Elche, located on Calle De la Almenara, 26 Crta Murcia-Alicante km-53 in Elche (Alicante) and meet the same quality requirements and guarantee that the products offered for sale in all our establishments.
Each product is accompanied with the following information:
1. Product reference
2. Product image
3. Brand, description, type of heel, color and material of the product
4. Available sizes and 30 other products in the same category
5. Price and (if reduced), your Price on Sale
In case of defective product, the seller must proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, procedures that will be free for the consumer and user.
The seller is responsible for the lack of conformity that manifests itself within two years of delivery.
The consumer and user must inform the seller of the lack of conformity within two months of having knowledge of it.
SALVADOR ARTESANO, has made an effort to show the colors of the products as close to reality as possible, as well as the other views of the same, with the option of expanding it to be able to see it closer, as well as printing an image of the same. However, the color of the products that appear on the screen may be subject to variations depending on the monitor of your computer, so we can not guarantee that the colors that appear will faithfully match reality.
1. The items you wish to purchase should be selected and added to the shopping cart by clicking on the corresponding icon.
2. By continuing with the purchase, you will be able to see the item (s) added to the basket, which shows the reference of the selected item, description of the item, size and its corresponding price with taxes and shipping costs if applicable. If it contains discount vouchers, you can indicate in this field, the number or name of the promotion voucher, for which, you will be assigned a reduction in the total order.
3. To continue with the purchase, you must register with your personal data, to have the customer registered in our database and be able to send the / products to the address you indicate, as well as to process the order. Section 2 (Delivery Form).
Remember that personal data must be indicated with complete accuracy to avoid confusion or incidents in the delivery of the item (s) purchased.
4. Once registered, you will have to confirm one of the 7 modes of payment that we have in our Online store.
Credit or Debit Card (POS)
Pay in 7 days
Section 3 (Choose your mode of payment).
5.- Finally, once the payment mode option has been selected, you must confirm the order, in which the total amount with taxes and shipping costs will be displayed on the screen.
6. Orders placed through "Cash on delivery" or "PayPal" mediation, will be prepared and sent the same day of the order entry, except if said order is made after 12:00 noon on the same day, which in this case , it would be sent in the following working day, between 24 to 72 working hours, depending on the modality and destination chosen for the shipment.
7.- The orders made through mediation "Credit or Debit Card" and "Bank Transfer", will be prepared and sent once we receive the total payment of the order in our bank account of Banco Santander. Therefore, it could exceed 72 hours, in case of coinciding holidays.
8.- If at the time of issuance of the order, our warehouse detects that there is no stock of any of the products included in it, we will try to locate it by email or by telephone, to offer another model or size.
The shipment of orders to Spain peninsula will be made by urgent courier SEUR (www.seur.com) or CORREOS (www.correos.es) upon confirmation of the formalization of payment of the order and will take 24-72 hours (working) from of the order date. Shipments to the Balearic Islands are made through SEUR or CORREOS with a transit of 2-3 working days. Shipments to Portugal are made through SEUR or CORREOS with a transit of 2-3 working days. International shipments (except Portugal) are made through SPRING-GDS / POSTNL with delivery time of 7-10 business days.
In case there is any delay, we will contact you immediately to notify you of the incident, so that you can decide if you are interested in continuing with the process of the order or not.
Shipments to the Canary Islands, Ceuta or Melilla will be made through CORREOS (www.correos.es) with a delivery time of between 4-7 days. It is not allowed the form of payment to cash on delivery to the Canary Islands, Ceuta, Melilla and international.
You can track your order through the websites of our transport companies.
You will have at your disposal a tracking number of your order so that, at all times, you know where your order is.
RETURNS & EXCHANGES
If for any reason you are not satisfied with your product purchased through the internet, you have a period of 14 calendar days, from the date of delivery of the product to return it and will refund the total amount of the purchase including shipping costs if they were paid. The return shipping costs will be borne by the customer or consumer making it by the means it deems appropriate, you can manage it www.zapatosparatodos.es with a cost of € 4.99 for returns from Spain peninsula, which would be subtracted from the amount reimbursed. In the Christmas season, the deadline for exchanges and returns is extended until January 31 next to the current campaign.
Before making such a change or return, the customer must contact our online sales department within the specified period, through the email email@example.com or phone 966 675 441 - 675 481 336, where it will be indicated The return or exchange process. Any change or return without this prior communication will not be received.
If the product does not include the original box as well as the accessories (if applicable) in perfect condition the value of the product will suffer a depreciation. The customer must make a proper packaging to ensure transport without damage. Once received and verified by our staff that the product is in the same state in which it was sent, the amount will be refunded according to the method of payment made by the customer within a maximum period of 10 days from receipt of the item. .
Changes of online orders in SALVADOR ARTESANO physical stores are accepted provided that the client contacts the online store in advance to communicate it to them and compulsorily presents the ticket or proof of purchase online in the physical store. Returns are not accepted in physical store for online orders. Changes or delivery of a voucher can only be made for the value of the purchase or for the difference in the amount of the change, if any.
Form of withdrawal form:
(You must only fill in and send this form if you wish to withdraw from the contract)
- To the attention of Shoes For All by email to the address firstname.lastname@example.org or by mail to the address Ptda.Llano San José, nº324 03207 Elche (ALICANTE):
- I hereby inform / communicate that I give up my / we desist from our contract of sale of the following good / benefit of the following service.
- Order on / received on [DATE]
- Name of the consumer and user or consumers and users
- Address of the consumer and user or consumers and users
- Signature of the consumer and user or consumers and users
You can access the services of Zapatoparatodos.es and buy our products the natural persons of legal age, who have been validly registered in the corresponding section.
The discount coupons applicable in the shopping cart are not cumulative with each other. www.zapatosparatodos.es is not responsible for the offers published by third-party companies.
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhering to Online Confidence and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the Confidential dispute settlement system. Online (www.confianzaonline.es)
RECOMMENDATIONS AND PRECAUTIONS
* Do not provide anyone with the user, or the password.
* Do not point it in places of easy access: computer, agenda ...
* Always disconnect the browser session after having accessed a security zone or having entered the user's password.